Resource Guide

How do I create an
MIYO Account?

Woman in a therapy session

Access Your Secure Patient Portal with MIYO

Welcome to the secure patient portal for New Day Therapy!
Through MIYO, you can conveniently manage your care anytime, anywhere.

With the MIYO Portal, You Can:

  • Complete intake paperwork online

  • Sign consent forms electronically

  • View upcoming appointments

  • Attend secure telehealth sessions

  • Send secure messages to your provider

  • Upload insurance cards and documents

  • Receive appointment reminders

  • Make secure online payments

Getting Started is Easy

Step 1: Watch for Your Invitation

After scheduling, you will receive a secure invitation by:

  • Text message

  • Email

Click the link provided to begin setup.

Step 2: Create Your Account

You’ll be asked to:

  • Verify your information

  • Create a secure password

  • Confirm your email or phone number

Once complete, your portal will be ready to use!

Step 3: Download the MIYO App

For the best experience, patients will be prompted to download the MIYO mobile app during setup.

Using the app allows you to:

  • Access appointments quickly

  • Join telehealth sessions easily

  • Receive reminders and notifications

  • Manage your care from your phone

Available for both Apple and Android devices.

Joining a Telehealth Appointment

When it’s time for your appointment:

  1. Log into the MIYO portal or app

  2. Open your upcoming appointment

  3. Select Join Session

We recommend joining 5–10 minutes early and allowing camera/microphone access when prompted.

Need Help?

If you do not receive your invitation or have trouble accessing your portal, please contact our office and we will be happy to assist you.

Helpful Tips

  • Check your spam/junk folder if you cannot find the invitation

  • Use Google Chrome or Safari for the best experience

  • Select “Forgot Password” if you need to reset your login

Your Care. Your Convenience. Securely Connected.

The MIYO portal helps you stay connected with your provider and manage your mental health care securely and conveniently from anywhere.